WebSelect Refund the buyer and then Continue. You’ll see the refund amount, and you have the option of adding a message to the buyer. Select Refund the buyer. The buyer will be refunded through their original payment method, and you may be eligible for fee credits. In most cases, the refund takes 3 to 5 business days to process. WebTo do this, go to the case in your Returns dashboard and choose Refund buyer. If you don't refund the buyer within 2 business days of receiving the item, we may automatically issue a refund to them on your behalf. When you issue a refund to the buyer. They'll be … Once we step in, we'll review the details and get back to you and the buyer within … Once we step in, we'll review the details and get back to you and the buyer within … Refund the buyer automatically and allow them to keep the item if the return … Once you've received the item, you have 2 business days to review and issue a … When the buyer is issued a partial refund, your eligible fee credits will be … Accept your return request and offer a full refund – You'll return the item in the …
Do I need to accept a return? – Help Center Home
WebMay 19, 2024 · If you want a full refund, ask for that, but be flexible if you can. Other options might include an exchange, a store credit, a markdown on the item you bought, … WebTell them to open a return for refund. If Mercari approves it and the buyer actually ships have the post office hold the package for pick up. When you pick it up open it right there infront of the clerk (only because this is a high priced item and this buyer appears to … mott macdonald newcastle office
Customer Wants Refund for Custom Item Due to Shipping Delay
WebAug 13, 2024 · Buyer wants a refund without returning item Jump to solution. by MaskByMrDave. Inspiration Seeker 08-13-2024 03:08 PM. I recently sold an item and the customer didn't like the color because it did not match the photo.. and that's' fine, i let them know that they are stock photos, but I told them that I would issue a refund once they … WebEnter the key words you want to ask for help. A dialog will open as you type your search terms. 2 min article Refunding buyers. How refunds work; Issuing a refund; ... When … WebSold them on ebay finally and 10 days after having received the product and clearly worn the shoes, buyer is accusing me of having lied about the condition of the shoes and … mott macdonald new orleans