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Genesys data dictionary

WebThe GENESYS architecture was designed with an extensive public Application Programming Interface (API) in mind, providing full programmatic access to repository and project model data. The REST API enables integrations with any client capable of handling HTTP/HTTPS communications, such as a web browser or other REST APIs. WebInformation and translations of Genesys in the most comprehensive dictionary definitions resource on the web. Login . The STANDS4 Network ...

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WebJul 30, 2024 · Workforce Management Also known as WFM. Provides contact-center managers with the tools that they need to manage their workforce better. Web118 rows · The number of times an end user abandoned an interaction in a queue. For example, the customer hangs up before an agent answers, or the system disconnects … jfx キャンペーン 10000円 https://crs1020.com

Genesys Documentation

WebGenesys Cloud calculates API usage data daily, as an aggregate of all API requests made between 00:00:00 and 23:59:59. This calculation is in accordance with the UTC time standard and in alignment with Genesys Cloud billing data. To see the API Usage report, click Admin and under Platform Usage, click API Usage. WebDefinitions of available Queue statistics you can include in reports. Related documentation: How Reporting works Get Started with Genesys Pulse for support! Download a PDF WebGenesys SMS Aggregation Service; Outbound Contact; Reporting and Analytics; CC Analyzer/CCPulse+; Billing Data Server; Genesys Customer Experience Insights; … jfx デモ

PureConnect Reporting Data Dictionary - Genesys

Category:Glossary:Data Mart - Genesys Documentation

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Genesys data dictionary

Conversation Data Model - Genesys Cloud Developer Center

WebTranslations in context of "交付和支持" in Chinese-English from Reverso Context: 携手合作,共同构建、交付和支持 Genesys 全套产品。 WebNov 23, 2024 · An asterisk (*) indicates the oldest operating systems supported for the Genesys 7.x and Genesys 8.x Maintenance Interoperable Components, including AIX Power PC, HP-UX, and Solaris SPARC. For Microsoft products with sub-versions such as R1/R2, all versions are supported except as noted for the specific product.

Genesys data dictionary

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WebJul 30, 2024 · A subset of an organizational data store, oriented to a specific purpose or major data subject, that may be distributed to support business needs. Genesys Info … WebOverview A conversation record represents the activity within a conversation from an analytics perspective. A conversation can involve multiple participants such as the customer, and IVR, an ACD, or an agent. Each participant will be active in one or more communications or sessions that represent activity for a specific media type.

WebThe data used to train, and the ability to correct and re-train, all provide context. Context is more than the training data. Context is the interaction history and the ability for the bot to “see” where the customer is on their journey. WebWhat is a data table? A data table contains values that can be read by a Designer application. It has rows and columns and looks similar to a spreadsheet (in fact, you can …

WebThis trigger is hidden. Pages ... WebPureConnect Data Dictionary. 2024 R1. The PureConnect Data Dictionary provides a concise and detailed description of the database tables CIC uses to store and generate reports on historical data. This includes …

WebThe report returns an excessive amount of data. Match the tool with the best use case: 1 Agents View 2 Queues View 3 Performance Dashboard 4 Interactions View A. Create widgets to view current, critical data about your contact center's operations. B. View real-time and historical queue metrics.

WebAug 28, 2024 · Genesys Cloud Developer Forum Platform API RafaelR January 20, 2024, 6:35pm #1 Hi, exists some data dictionary about the data from APIs? tim.smith January … jfx キャンペーン 確認WebThis data dictionary includes both Predefined and Custom definitions. Index Summary Each Index is populated with data from a particular Genesys Cloud API endpoint. This will determine the data types and granularity, as well as the measures and dimensions which will be included in the index. jfx キャンペーン 申し込みWebDeveloper-focused guides, tutorials, API Documentation, videos, and more for Genesys Cloud. Developer-focused guides, tutorials, API Documentation, videos, and more for Genesys Cloud . This is a really important message about something. ... Analytics & Data Management Analytics. Removed from toolbox. Analytics APIs. Loading OpenAPI … jfx デモ口座WebFor More Information. Nothing links to this glossary term - yet! Suggestions. To comment on a term, or suggest a new term, send a quick email to the Glossary Team adcraft coffee percolatorWebFrom the perspective of Genesys Cloud reports, a queue is a stand-alone entity. Therefore, even if reports configured by agent parameters, such as the Interaction Details report, include all of the agents in a queue, the totals in that report and a related queue report usually do not match exactly. adcraft potato ricerWebFeb 12, 2024 · Types of context data parameters. The automation dictionary uses the context data parameters that are available from the following sources: Context data from … adcraft potato peelerWebMay 12, 2024 · Add to Dictionary —Add this spelling to the currently selected dictionary. Spell Checking —Turn spelling check on and off. You can also turn spelling check on … jfx タイアップ キャンペーン